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Grand Haven Appliance Store: Bekins Reviews

by Olly Mason

A Bekins appliance expert demonstrating how an oven works to a user

At a Glance:

What Sets Us at Bekins Apart

Real Bekins Appliance Reviews

Why Trust Us?

How did the Bekins Grand Haven appliance reviews with a 4.8 Google rating outdo Home Depot Grand Haven reviews with a 4.3 rating? For us at Bekins, it’s a formula that’s generations in the making based on three core values:

 Family — We work hard to make you feel welcome and to create a truly one-on-one experience.

 Excellent Service — We believe selling great products requires equally great buyer experiences. 

 Integrity — We break the mold by putting passion into everything we do, from helping our community to helping you create your dream home.

We’ve kept this trinity intact for over 45 years, setting us apart from other Grand Haven appliance stores that focus on sales over service. By remaining faithful to our original vision, we’ve been able to grow from a humble repair shop into a multi-award-winning business with national acclaim.

That’s why we’re proud to call ourselves the #1 destination of appliances Grand Haven MI shoppers can trust. And that’s just the tip of the iceberg. Get to know more about us in this quick intro as we detail why shopping at the Bekins Appliances Grand Haven showroom is better than the competition.

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What Sets Us at Bekins Apart

There’s a reason we’re recognized by prestigious organizations from Houzz.com to CEDIA. We go above and beyond the sales model and make every service we do a personal transaction with a goal of 100 percent satisfaction. Here’s how we do it.

A Bigger Selection

A kitchen featuring several high-end appliances

Like Best Buy, Lowes, and Home Depot's Grand Haven appliance stores, Bekins carries major brands like including LG, GE, Whirlpool, and more. In fact, Bekins carries over 55 brands ranging from the affordable to the luxury. But don’t expect to see premium products like Sub-Zero, Signature Kitchen Suite, and Wolf cheaper at our competitors. That’s because they don’t carry the higher-end appliance brands we do, which means we’re able to work with a larger background of homeowners for project needs from small to large.

Our catalog of products expands throughout the entire home:

You’ll really feel at home with our interactive showroom, where you can test out real products before you buy them. It’s the best way to ask the right questions before buying, and with an expert always at your service, we provide the answers on the spot.

But we’re not satisfied stopping there. We take care of the entire home by providing custom electronics and smart home solutions to keep your home up to date with the latest commodities. In fact, we’re kind of a big deal here in West Michigan, serving as the area's only business with a “Member of Excellence” honor from the Consumer Electronics Design and Installation Association. For those who are unaware, only one other business in the U.S. earned this honor before us.

Better Service

Two Bekins appliance technicians hauling a new range into a home

Providing affordably priced appliances is only half the equation when it comes to 100 percent satisfaction. To go the whole nine yards, we match our impressive catalog with unmatched hospitality and service.

We not only do the work — we do it exceptionally well. With a full team of experts certified by CEDIA and the Home Technology Association, and a fleet of factory certified appliance technicians that specialize in a spectrum of products, from the least expensive to the most premium. No appliance repair, appliance delivery, or appliance haul away is too small of a job for our passionate crew Grand Haven appliance repair experts.

That’s why Bekins was named Michigan’s best home electronics provider seven years in a row and placed in the top 60 for the entire nation, matched by the highest Better Business Bureau rating for customer service!

We work hard to be the best, and we’re not afraid to show it. Take a look at some of our proudest accomplishments (so far).

More Savings

Did you know we update our prices every night at midnight to ensure our appliances are never more expensive than our competitors? On top of price matching major Grand Haven appliance store locations, Bekins of Grand Haven, Michigan also offers exclusive appliance deals and electronic savings that aren’t available anywhere else in the area.

✅ Our major appliance promotions are updated regularly and include brands like LG, GE, Café, Monogram, and more.

✅ Avoid backorders by seeing what’s available from our Grand Haven in-stock appliance catalog.

✅ Apply for special in-house appliance financing.

✅ Save with scratch and dent appliances and overstock appliances on clearance.

Real Bekins Appliance Reviews

At the end of the day, we measure our success by how happy we’ve made our customers. We can’t say we’re perfect, but we can say we take time to understand each and every need from every guest who shops with us — because we’re a family business first, and you can never have too much family.

With a nearly perfect Google business rating, we’re feeling the love, and so are our shoppers. Here’s what they’re saying!

“Great selection and customer service. Bekins prices match those at Best Buy/Lowe's/HD. The experience is much more professional and the environment calm and tranquil.”

Tony Razzini Google Review

“Have been buying from bekins for 30 years. Recently needed to repair/replace my refrigerator. The service tech explained the situation and we determined better to replace. Needed new unit asap due to an upcoming situation. They managed to fit me in and delivered next day.”

Joe Tomczyk Google Review

“After waiting over 2 months for refrigerator delivery from big box store I canceled order and stopped in at Bekins. Fridge was just delivered within a week as promised. The appliance will speak for itself but what impressed me the most was the service from sales to delivery.  Phil (not a pushy salesman) was great to work with and the staff in the showroom were very friendly. The delivery team of Derek and Justin were equally as awesome! Very efficient, friendly and cleaned up after themselves. Definitely will recommend this business to everyone.”

Jeff McKenzie Google Review

If there’s one Grand Haven appliance store to choose from, the reviews have spoken and chosen Bekins as the place West Michigan appliance shoppers trust. Whether you have questions about a repair, replacement, appliance packages, or even the latest style of appliances, you can count on Bekins to work with you to your satisfaction.

Why Trust Bekins Appliances and Electronics?

Bekins is a local, family-owned, internationally acclaimed appliance and electronics company in West Michigan. It started as a service company in 1975 when Harvey and Barbara Bekins started their own appliance repair business out of their home in Grand Haven. We still view ourselves as a service company today, but now we also sell, install and service both appliances and electronics across West Michigan.

Scott, started in the business as an 8-year-old holding the flashlight for his father. Scott rolled in the first appliances when Harvey and Barb opened our Grand Haven showroom in 1982. After Scott bought the company from his parents, Bekins started offering custom electronic services then expanded with another state-of-the-art, interactive showroom in Grand Rapids.

In all, Bekins has earned more than 21 national and international honors. That does not include their Better Business Bureau Torch Award for Ethics or their Grand Haven Tribune People’s Choice Award for Best Appliances (17 years and counting!).

Shop Appliances & More at Bekins

Stop by Bekins Grand Haven location to see what a difference buying local with an experienced staff can make. Or shop our catalog online! Our friendly experts are always happy to help you become part of our Grand Haven appliance store family — whether you call us at 616-288-1020, use our online chat feature, or visit us in person.

Learn More: Get to Know Our Grand Rapid Bekins Store