Think about how you choose a restaurant. Do you make your decision based on the ingredients that each chef uses or how the chef prepares the food and the customer service you receive from the staff. Choosing a resource for your home automation system is a similar concept. Many home automation companies use similar products, but it is the execution of the system and the customer service you receive, which sets each one apart.
If you’ve ever tried to make Eggs Benedict with limited success, then you know. You can buy some of the same home electronics elsewhere, but you will only find our experienced, well-trained, and certified experts providing our level of customer service at Bekins.
How good is our staff? Industry experts give us their highest marks.
- The Custom Electronics Design & Integration Association’s (CEDIA) named us one of the very first “Member of Excellence” companies in the U.S.
- The Home Technology Association’s (HTA) named us among the “Best In The U.S.”
- The Better Business Bureau awarded us with their Torch Award for Ethics.
Why Does Experience Matter?
With the increase in popularity and versatility of exterior retractable screens, our electronics integration team started to hear from several of our builder partners. They were installing the screens but struggling with:
- Vendor communication
- Product quality
- Product knowledge
When those builders, who have trusted us for years for their appliances, learned we were trained in retractable screen innovations, they began to reach out to us. Now they trust Bekins to install Fenetex outdoor retractable screens. Much like Bekins, Fenetex offers the highest quality product and the very best customer service.
What Exactly can Bekins Install for Me?
Even after decades of experience, we can honestly say no two projects have ever been the same. We make the technology in your home reliable, easy to use and design it specifically for your individual needs.
For a list of some of the services we provide, click here to visit the Smart Home Solutions page of our website.
What Happens After I Move In?
Our service does not end when you move into your home. In fact, it is only just the beginning. We offer both a Bekins Service Agreement to protect your products after installation and Bekins Customer Care Plans featuring 24/7 customer service. Should you need and prefer it, we can even address any issues with your home technology remotely.
What Should I Do Now?
If you are ready to talk with a CEDIA and HTA Certified expert, give us a call at 616-288-1020 or fill out a contact form at the bottom of our Smart Home Solutions page.
If you are not ready to contact us yet, then our Smart Home Solutions page also offers a tool powered by the HTA to calculate a potential budget range for your project, so you can plan ahead.
In addition, we provide the answers to the Top 6 Questions Our Smart Home Clients Ask Us. Feel free to read our blog or watch the video at this link: https://www.bekins.us/blog/top-six-smart-home-clients-ask